Adhara Hacienda Cancun

This was a perfect hotel to begin our holiday in Mexico. We needed a comfortable place to stay after a long flight and thats what we got. Good, large beds, good aircon, nice coffee machine. The pool was excellent and very quiet. Kids loved the breakfast buffet. Very close to el Centro and it was a nice morning walk to the square with several cafes and restaurants to choose from

It was great staying at Adhara Hacienda Cancun! Great hotel, friendly hotel staff is responsive, easy check in, conversations about reservation were easy, hotel room, bathroom are clean, the room is big enough for 3 people. Bed is medium firm and very comfortable. Hot water flow in the shower is continuous with very good pressure. Hotel private WiFi speed is good, download: 106 mbps, upload: 102 mbps at 3:16 pm. Hotel provides laundry service for additional payment. Room ACs were blowing cold air well. There are cameras outside of room, giving extra security. The room is on the 2nd floor, building has elevators serving that floor, which is very convenient for family with kids and elderly people. Food in restaurant is good and tasty! Good location, hotel is 15 minutes walk to the bars, restaurants, pharmacies, bakery, coffee shops, grocery store, bus station and neighborhood is safe also very nice! Hotel staff even allowed us to hold our luggage in lobby as we had an afternoon check in to another place. Hotel staff immediately fulfilled all of our requests for insufficient household supplies. Thank you for hosting us!

The buffet breakfast is included and is FANTASTIC. LOTS of variety and its 7am to 10am EVERYDAY. The pool area is large and has a swim-up bar. The room was massive and the shower water was hot and flowing! The staff are friendly, but not intrusive. They seem to "aim to please". Free shuttle (10am Only) to beach. Lots of TV stations, mostly in Spanish but at least 10 in English. You can pay in US dollars.

Adhara Hacienda, rooms are large and clean with comfortable beds. Tv and internet good. Plenty of water pressure in showers. The bathroom is large with tub-shower combo. Plenty of hot water. Noticed several solar hot water heaters on roof. Breakfast is good with variety. Different choices on some things but stable everyday on others. Good coffee, eggs made to order, very friendly staff. Food choices within walking distance of hotel, felt safe during walks around the immediate area. Drinks at the pool-bar are not the cheapest(a beer is 60mxp=$3) but paying for that convenience was ok with us. Bathrooms provided by the pool-bar are clean and ventilated 👍. The pool is kept very clean considering how many people are using it. Staff members Carlos, Hermilo, Orlando, Mary are super kind. Some small maintenance issues exist, deteriated wooden beams, some missing small tiles in pool. At least 6 more umbrellas needed by pool. Entry doors to the rooms need seals to stop noise from hallway and noise when doors are being closed. Food from Cocodrilos 🐊 later in the day is ok for the $$ we decided to just go out.

I got a room on the second floor overlooking the pool and it was nice, but in the night, people yelling in the corridor, walking noisy overhead early in the morning and hammering next door at 8 am?? The front desk upgraded me to the 4th floor and it was quiet and wonderful. Very accommodating, considering most of the noise was by guests they were not responsible for! The buffet breakfast was very good! Made to order eggs, good variety of coffees, lots of hot foods, juice, fruit etc, all very good!